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Support Home Verification Can I use my household or spousal income? Can I use my household or spousal income? No. Since this is a personal loan, we only take your personal income into consideration. Was this article helpful? 0 0 How do I get my transcript? We may request a copy of your transcript to verify your completed degree or that Why weren't you able to retrieve my credit report? The initial credit inquiry is based on your name, address, and date of birth. If